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How to Fix Missing Windows in Jitsi Meet

11 min Avkash Kakdiya

If you’re using Jitsi Meet for your video calls and you’re stumbling upon missing windows or messed-up layouts, don’t worry. We’ve got a step-by-step guide here to help you tackle those pesky problems. Even if you’re new to Jitsi or dealing with these hiccups for the first time, we’ve made sure the solutions are easy to follow.

Figuring Out Why Windows Disappear in Jitsi Meet

Before diving into fixes, it’s useful to know what might cause the trouble. Jitsi Meet’s a flexible tool, either browser-based or an app, but several things can mess with how it looks.

Typical Reasons for Missing Windows and Layout Problems

  • Browser Issues: Older or unsupported versions might not play nice with Jitsi’s design.
  • Pop-up Blockers: Extensions or browser settings might hide essential pop-ups.
  • Display Problems: Weird screen resolutions or scaling can make windows go offscreen.
  • Extensions Conflicts: Tools like ad blockers or privacy guards might interfere with Jitsi’s scripts.
  • Old Jitsi Version: If you’re using an outdated Jitsi, you might run into bugs fixed in newer updates.
  • Temporary Glitches: Sometimes, cache or cookies, or constant crashes can screw up how Jitsi loads.

Real-World Insight: One time, a friend’s “participants panel” vanished when he turned on an ad blocker. Turning off the extension fixed it right away. It often comes down to what’s going on around your Jitsi setup that leads to these problems.

Easy Fixes for Missing Windows in Jitsi Meet

Step 1: Refresh or Reopen Your Browser

Sometimes hitting refresh is all you need. If that doesn’t do the trick, close your browser tab and reopen your meeting link.

Step 2: Clear Cache and Cookies

Outdated cache can mess up how the interface loads.

  • In Chrome, head to Settings > Privacy and Security > Clear Browsing Data.
  • Select Cached images/files and Cookies, and clear them.
  • Reload Jitsi Meet and see if that window appears.

Step 3: Turn Off Problematic Extensions

Extensions like ad blockers might be the culprits.

  • In Chrome, go to chrome://extensions/
  • Toggle the ones you suspect and give Jitsi a refresh.
  • Check if that missing window is back.

Step 4: Check Your Pop-Up Settings

Make sure your browser isn’t blocking pop-ups from Jitsi:

  • In Chrome, head to Settings > Privacy and security > Site Settings > Pop-ups and redirects.
  • Add your Jitsi URL to the Allow list.

Step 5: Fix Display Settings

Strange display settings can push windows off the screen.

  • For Windows, check Display Settings and set scaling between 100% to 125%.
  • On Mac, open System Preferences > Displays, adjust to Default.

Step 6: Update Everything

Make sure you’re using the latest browser and Jitsi version.

  • Update your browser in its About section.
  • If you run your own Jitsi server, grab the latest version from Jitsi’s site.

Step 7: Use Jitsi’s Reset Interface

Jitsi has a handy reset option you can use.

  • Click on the settings gear or your avatar.
  • Find and select Reset Interface.
  • Confirm, then check if everything looks right.

Dealing with Specific Interface Problems

Fixing the Missing Participant Panel

That list might hide or get overlapped.

  • Press Ctrl + D (Cmd + D for Mac) to toggle it.
  • Ensure your window isn’t minimized or offscreen.
  • Use the reset option if needed.

When Pop-Ups Don’t Show

If chat or other pop-ups disappear:

  • Disable browser pop-up blockers.
  • Try an incognito window.
  • Switch browsers to see if it works better.

Repairing a Broken Layout

If layouts often break:

  • Clear site data for your Jitsi URL.
  • Log out, then log back in.
  • Restart your computer if needed.

A Real Fix for Missing Windows

I helped a client who lost the “Screen Sharing” window after network changes. It only happened on Firefox, so we cleared its cache and turned off privacy extensions. That fixed it, and using Chrome was a temporary workaround. It’s cool how little things like network setup and browser choice can impact Jitsi’s interface.

Keeping It Safe

Rest easy! Fixing these problems doesn’t mess with your data:

  • No need to share personal info.
  • Clearing cache or extensions doesn’t affect anything important.
  • Jitsi’s updates ensure security.
  • Pop-up settings only change your experience temporarily.
  • Jitsi uses end-to-end encryption to keep your meetings private.

Stop Issues Before They Start

  • Keep your browser and Jitsi up-to-date.
  • Avoid browser tools known to break web apps.
  • Stick to updated operating systems.
  • Maintain a stable internet connection.
  • Use the Reset Interface often.
  • Take screenshots or notes if you need support.

More Handy Tools and Resources

Wrap-Up

Missing windows or broken layouts in Jitsi Meet can really mess up your day, but this guide has practical solutions to sort it out. Whether it’s clearing cache, adjusting settings, or updating software, these tips will get you back on track in no time.

A bit of regular maintenance and keeping an eye on browser settings will keep Jitsi running smoothly. And remember, if issues stick around, the Jitsi community and their official tools are there to help.


Did this guide help you out? Next time you hit a snag in Jitsi Meet, try these steps early on to save yourself some hassle. For more tips and updates, sign up for our newsletter. Here’s to smooth video calls where everything’s right where it should be!

FAQ

It's a tutorial to help users fix common issues like missing windows or broken layouts in Jitsi Meet.

Often, it's due to browser glitches, extension conflicts, outdated software, or wrong display settings.

Check your browser’s pop-up settings, reset the interface, or clear cache to fix the issue.

Yes, following official troubleshooting steps won't compromise your data privacy.

Keep your browser and Jitsi updated, avoid extension conflicts, and follow good UI practices.

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