How to Fix Jitsi Meet Kicking Out All Users

If you’ve ever been in a Jitsi Meet call and then, bam, you’re out—it’s a pain. Getting kicked out unexpectedly ruins the flow, wastes precious minutes, and just shakes your confidence in the whole setup. Blame it on the well-known “auto kick bug” or just general connection quirks. But don’t worry, there’s hope!

This Jitsi Stability Guide is here to explain what’s going on when Jitsi starts booting folks and how you can nip these issues in the bud. Whether you’re a rookie or managing your own Jitsi server, this guide is your go-to for smooth, uninterrupted meets.

---

Understanding Why Jitsi Meet Kicks Out Users

Before diving into solutions, let’s unpack why Jitsi might be giving users the boot or why you’re seeing the jitsi user disconnect issue. Jitsi Meet leans heavily on real-time communication protocols and reliable server setups.

Common Reasons for User Disconnection

• Server Resource Limits: When your server’s CPU, RAM, or bandwidth is pushed to its limits, users get sent packing.
• Network Instability: Issues with packet loss, shaky connections, or firewall blockades can lead to those dreaded “connection lost jitsi” messages.
• Auto Kick Bug: A notorious bug in some Jitsi versions that severs connections due to signaling snafus or sync troubles.
• Misconfigured TURN/STUN Servers: These are key for firewall navigation, and poor setup means users struggle to connect.
• Version Mismatch or Bugs: Running older or custom Jitsi versions? Expect some surprises and possible disconnections.
• Browser or Client Issues: Sometimes, it’s the user’s device or browser add-ons that mess with the media streams.

Real-World Example

I ran a small Jitsi server for team huddles. Early on, in meetings with over 10 folks, half would drop just a bit into it. Turns out, the CPU was overtaxed during video routing, spurring auto kick symptoms. Upping server capacity and fine-tuning settings sorted this out.

---

Step-by-Step: Fixing Jitsi Meet Kicking Out Users

Here’s your roadmap to tackle the auto kick bug, trim down disconnections, and polish up your Jitsi Meet’s performance.

1. Update Jitsi Meet and Its Components

Keeping up with the latest Jitsi updates can iron out those disconnect bugs.

• Regularly check for updates with your package manager (e.g. apt or yum).
• Upgrade all the bits—Jitsi Videobridge, Prosody (XMPP server), and Jicofo.
• Keep an eye on official Jitsi releases.

Tip: If you can, test updates on a staging server before rolling out site-wide to dodge any nasty surprises.

2. Review Server Resources and Scaling Options

Running short on CPU or RAM? That’s a big disconnection trigger.

• Keep tabs on server load with tools like top or dashboards from cloud providers.
• When meetings grow, consider beefing up the server’s CPU and memory.
• Check out Jitsi’s hardware recommendations to plan.
• For large meetings, multiple Jitsi Videobridge instances with a load balancer might be the way to go.

3. Optimize Network Configuration

Network snags often cause connection lost jitsi errors.

• Open up these key ports on your firewall:
  • UDP 10000 (main media port)
  • TCP ports 80 and 443 for signaling and web traffic
• Make sure TURN/STUN servers are set right. Without them, users can’t maintain connections through strict firewalls. Consider public TURN servers or setting up a Coturn server.
• Dial down video quality in low bandwidth scenarios to cut down on packet loss.

4. Tune Jitsi Videobridge Settings

The Videobridge is vital for routing video streams and keeping connections stable.

• Enable health checks in /etc/jitsi/videobridge/sip-communicator.properties:

  org.jitsi.videobridge.ENABLE_STATISTICS=true
  org.jitsi.videobridge.health.enabled=true

• Limit max participants per Videobridge instance or consider splitting the traffic across multiple bridges.
• Allow adaptive simulcast to balance between video quality and bandwidth.

5. Check and Fix the Auto Kick Bug

The auto kick bug can be tricky, disconnecting users due to signaling issues. Here’s what to do:

• Keep Jicofo updated as it’s crucial for managing conferences.
• Look for errors in session timeouts or conference failures in these logs:
  • /var/log/jitsi/jicofo.log
  • /var/log/jitsi/jvb.log
• Frequent REST or XMPP errors? Scrutinize your Prosody setup.
• Set services to restart often to clear stale connections:

  sudo systemctl restart prosody
  sudo systemctl restart jitsi-videobridge2
  sudo systemctl restart jicofo

• Where available, apply patches from Jitsi’s GitHub or community discussions.

6. Configure Client and Browser Settings for Stability

Sometimes, it’s issues on the user’s end causing crashes:

• Suggest users stick with browsers like Chrome or Firefox.
• Advise closing extra tabs or background apps using too much bandwidth.
• Block troublesome browser extensions that could disrupt WebRTC connections.
• Encourage meeting rules like muting when not speaking to reduce server load.

7. Enable Logging and Monitoring

Set up ongoing logging and monitoring to spot issues early:

• Use tools like Prometheus and Grafana, which integrate well with Jitsi.
• Stay on top of logs daily to identify disconnect trends or resource spikes.
• Enable real-time diagnostic logs with:

  sudo journalctl -u jitsi-videobridge2 -f
  sudo journalctl -u jicofo -f
  sudo journalctl -u prosody -f

• Quick responses to these logs can fix problems before users notice.

---

Real-World Case Study: How Fixing Configuration Resolved Mass Disconnections

A community Jitsi instance with over 100 active users faced frequent crashes and mass disconnections. They had a small VPS, outdated Jitsi, and no TURN server. Users behind strict firewalls struggled to connect.

Here’s how they turned things around:

• Latest Jitsi version? Check.
• Set up a Coturn TURN server on another VPS.
• Opened up necessary ports and fine-tuned firewall rules.
• Boosted VPS RAM and CPU during peak times.
• Kept a sharp eye on logs daily.

The result: User drop rates fell by 80%, and larger group meetings stayed solid with over 30 participants.

---

Additional Long-Tail Keywords & Tips for SEO Optimization

To help others find this handy guide, here are some key phrases:

• How to avoid Jitsi Meet auto kick bug
• Solving Jitsi user disconnect issues
• Resolve connection lost Jitsi errors
• Enhance Jitsi Meet stability for big groups
• Set up TURN server for Jitsi Meet calls

Sprinkling these tidbits helps with search visibility and gets this guide to those who need it.

---

Conclusion

Jitsi Meet getting all panic mode and dropping users can be a real nuisance. Thankfully, this Jitsi Stability Guide helps you pin down common causes—like overloaded servers, network hiccups, or pesky bugs—and offers clear steps to fix these and more.

By staying updated, allocating resources smartly, configuring TURN/STUN servers wisely, and keeping tabs on connections, you’ll perfect your Jitsi setup. Dive into these steps with patience, and pretty soon, you’ll be running glitch-free Jitsi sessions.

Running your own Jitsi server or being a frequent user? Follow this guide. Tweak your settings and test things out in smaller meetings first. Stability isn’t a pipe dream—it’s totally doable.

---

Need more tips or want to keep Jitsi in tip-top shape? Bookmark this guide, and stay tuned to official Jitsi resources and reputable forums. Ensuring stability keeps your team chatting without a hitch.

Got specific issues? Hop into Jitsi community chats or reach out to Jitsi-savvy pros.

---

Ready to tackle Jitsi Meet disconnections? Start by checking your server resources and update your setup today.
If this guide was useful, share it with fellow Jitsi users dealing with similar headaches.

Steady meetings ahead.