BACK

Delivering A Custom Jitsi Solution With Secure Therapist Waiting Rooms For Tulip Tree Wellness LLC

Delivering A Custom Jitsi Solution With Secure Therapist Waiting Rooms For Tulip Tree Wellness LLC

Delivering A Custom Jitsi Solution With Secure Therapist Waiting Rooms For Tulip Tree Wellness LLC

In the rapidly expanding telehealth sector, Tulip Tree Wellness LLC required a dedicated video conferencing solution that ensured privacy, seamless collaboration, and ease of use for therapists and clients alike. They sought a secure, customizable platform that supports multiple therapy sessions with distinct access controls and real-time transcription capabilities. Our team partnered with them to install, tailor, and support a robust Jitsi Meet server that aligned perfectly with their specialized needs.

The Challenge

Tulip Tree Wellness LLC needed a video conferencing platform that could host multiple therapists with separate waiting rooms while maintaining strict session privacy. Additionally, they wanted transcription functionality without relying on external APIs like Google’s, as well as interactive features such as a whiteboard. Managing access securely with multiple usernames and passwords, along with clear documentation for ongoing platform maintenance, were critical requirements.

Our Approach

To address these complex needs, we executed a comprehensive plan that focused on secure installation and deep customization of the Jitsi Meet environment:

  1. Installed and configured a dedicated Jitsi Meet server on the cloud infrastructure to ensure scalability and reliability.

  2. Developed customized multi-user authentication to enable four distinct usernames and passwords, creating isolated waiting rooms for individual therapists.

  3. Implemented a lobby (waiting room) feature for all participants to enhance session security and control participant flow.

  4. Integrated an open-source, locally hosted transcription service that avoids dependence on Google APIs, preserving client data privacy.

  5. Added a whiteboard function to facilitate interactive and collaborative therapy sessions in real-time.

  6. Enabled static URL link generation for each therapist waiting room, simplifying access for clients.

  7. Delivered comprehensive handover documentation detailing installed software locations, directory backup procedures, and instructions for server setting updates to empower Tulip Tree Wellness’s IT team for future maintenance.

  8. Provided continued support services to assist with platform updates and troubleshooting post-deployment.

The Result

We successfully delivered a fully customized, secure Jitsi Meet platform that precisely fit the operation model of Tulip Tree Wellness LLC. The multi-therapist waiting rooms, local transcription, and whiteboard functionalities significantly enhanced the therapy session experience. Our thorough documentation and ongoing support ensured seamless platform adoption and empowered their team to confidently maintain and scale their virtual wellness services.

Need help with your Jitsi? Get in Touch!

Your inquiry could not be saved. Please try again.
Thank you! We have received your inquiry.
Get in Touch

Fill up this form and our team will reach out to you shortly

We offer commercial Jitsi solutions and support.